Privacy & Policy
This Privacy Policy (hereinafter referred to as the "Policy") defines how our online store www.vizga.lt processes, protects, and uses customers' personal data when purchasing pet care products.
1. General Provisions
1.1. This Policy is designed to protect and safeguard your personal data.
1.2. We collect only the data necessary to ensure proper product sales and service provision in our online store.
2. What Data Do We Collect?
2.1. Registration Data: Name, surname, email address, password.
2.2. Purchase Data: Purchase history, purchase date, amount paid.
2.3. Delivery Data: Address, postal code, contact phone number.
2.4. Payment Data: Bank account number or other payment information (this data is not stored in our system and is processed only by the payment service provider).
2.5. Website Usage Data: Cookies and browsing history collected to improve website functionality.
3. How Do We Use Your Data?
3.1. To process orders and deliver products.
3.2. To improve customer service and communicate regarding orders or product returns.
3.3. For marketing purposes (only with your consent) – sending newsletters and special offers.
3.4. To enhance the quality of our website and services through analysis.
4. How Do We Protect Your Data?
4.1. We implement various organizational and technical measures to protect your data.
4.2. Access to your data is granted only to specific employees and partners who must comply with strict confidentiality requirements.
5. Data Sharing with Third Parties
5.1. We may share your personal data with third parties (e.g., courier or payment service providers) to fulfill your order.
5.2. Data is shared with third parties only when necessary for service provision or with your consent.
6. Your Rights
6.1. The right to access and receive a copy of your data.
6.2. The right to request correction of inaccurate data.
6.3. The right to request data deletion when no longer needed.
6.4. The right to object to data processing for direct marketing purposes.
7. Cookies
7.1. The website uses cookies to enhance your browsing experience. By using the website, you agree to the use of cookies, but you can disable them in your browser settings.
8. Changes to the Privacy Policy
8.1. We reserve the right to modify this Policy. Any significant changes will be announced on our website or via email.
8.2. This Policy comes into effect from the date of its publication.
Contact Information
If you have any questions about our Privacy Policy, please contact us:
📧 dovile@vizga.lt